As of 2012-07-27 00:00:48.458062, there are 178 open tickets in EMI SUs, of which: 0 assigned, 54 in progress, 107 on hold, 1 reopened, 16 waiting for reply. The tickets in assigned include: 0 top priority, 0 very urgent, 0 urgent, 0 less urgent. Assigned ticket detail (per priority): none-- MathildeRomberg - 31-Jul-2012