SAM recalculation policy

• The spuriously reported A/R failures must have been due to problems in the monitoring infrastructure.
• The maximum delay for submission of GGUS tickets for recalculation must be respected:
  it is 10 days after the drafts of the availability reports were sent around by WLCG project office.
  Tickets submitted too late may be refused.
• A/R recalculation requests will be accepted if they are relevant to the site MoU commitment
  or concern time ranges of sufficient length:
  • For T1 sites:
    • if only the corrected A/R will meet the 97% threshold;
    • or if the total concerned time ranges exceed 20 hours.
  • For T2 sites:
    • if only the corrected A/R will meet the 95% threshold;
    • or if the total concerned time ranges exceed 20 hours.