We should adress the following points:

Spreading of good practises, consultancy and training courses for new users. This could be done by adding a small input to the text of the Task 1 of the SSC.3: "It is accomplish through regular meetings [...] for inter-operations meetings and larger workshops. During these meetings the status of the services and the summary of the operations is reported and analyzed to achieve the service availability expectations of the HEP communitiers which in some cases can be around 99% for specific and critical services at large Grid sites. Standard operation procedures applied to the services developement, hardware management and maintenance have been largely discusses at several forums and are daily followed up together with all the Grid sites supporting the HEP communities. in addition the standard procedures have been shared with other international Grid initiatives also outside Europe. The goal of these initiatives is to spread the HEP operations requirements to other Grid communitiiesin order to establish stable collaborations with the European initiatives."

Dissemination of knowledge; internal and external communication. "In the past the HEP community has leaded the creacion and maintenance of Grid users guides used by the whole European Grid community. The maintenance and support of this effort will be ensured in the future by this comunity also including disemmination of user scenarios for users with different levels of Grid knowledge. The SSC will keep the already existing effort in terms of presentations, participation in Grid Forums (regional and international), tutorials and courses relative to the tools supported by this community as Dashboard, Ganga, Storage solutions, etc."