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WLCG service criticalities (ATLAS)

This page serves to provide WLCG service criticality input from the ATLAS experiment, updated after discussions and agreements summarized here.

Please fill out the urgency and impact columns for services that are relevant to your experiment and add services that are missing. The criticality column holds the product of the provided values and is calculated automatically.

Please do not add very generic services like e-mail, web or SSO again, as we know they are critical essentially for everybody and we do not want to dilute the tables with information that does not really help.

Please do not remove services that are irrelevant to your experiment, because the tables provided here will be merged with those of the other experiments and such services may be relevant to them.

For reference, the "old" values are available here.

Impact on operations and/or people

Level Definition
10 ops/VO severely affected
7 ops/VO notably affected
4 ops/VO moderately affected

Urgency levels

Level Definition
10 full impact reached within 6 hours
7 full impact reached within 1 day
4 full impact reached within 2 days
1 full impact reached after 2 days

Criticality of CERN services

Service Urgency Impact Criticality
Px-CC network 7 10
70
LHC-OPN / LHC-ONE / GPN 7 10
70
Oracle online 10 10
100
Oracle offline (inc. streaming) 10 10
100
DB-on-Demand 7 10
70
CTA 7 7
49
EOS 7 7
49
FTS 10 10
100
Global xrootd redirector    
0
Ceph 10 10
100
CVMFS Stratum-0 7 10
70
CVMFS Stratum-1 7 4
28
Frontier and Squid 7 7
49
Batch service 7 7
49
CAF 7 7
49
CE 7 7
49
VOMS 7 10
70
MyProxy 4 4
16
CRIC 7 7
49
WAU / WSSA 1 4
4
BDII    
0
Monit 7 7
49
SAM / SiteMon 4 4
16
AI cloud services 10 10
100
Kubernetes 10 10
100
Lxplus 7 7
49
AFS 7 7
49
GitLab 7 4
28
JIRA 7 4
28
Twiki 7 4
28
Indico 7 7
49
Video conf 7 7
49
Windows terminal service 1 4
4
...    
0
...    
0
...    
0

Criticality of services hosted elsewhere

Service Urgency Impact Criticality
GOCDB 4 4
16
GGUS 4 4
16
FTS 10 10
100
Stratum-1 7 4
28
Accounting Portal 1 4
4
MyOSG 4 4
16
...    
0
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Topic revision: r8 - 2020-09-28 - JohannesElmsheuser
 
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