urgency
and impact
columns for services that are relevant to
your experiment and add services that are missing. The criticality
column
holds the product of the provided values and is calculated automatically.
Please do not add very generic services like e-mail, web or SSO again,
as we know they are critical essentially for everybody and we do not want to
dilute the tables with information that does not really help.
Please do not remove services that are irrelevant to your experiment,
because the tables provided here will be merged with those of the other
experiments and such services may be relevant to them.
For reference, the "old" values are available
here.
Level | Definition |
---|---|
10 | ops/VO severely affected |
7 | ops/VO notably affected |
4 | ops/VO moderately affected |
Level | Definition |
---|---|
10 | full impact reached within 6 hours |
7 | full impact reached within 1 day |
4 | full impact reached within 2 days |
1 | full impact reached after 2 days |
Service | Urgency | Impact | Criticality | Reason |
---|---|---|---|---|
P5-CC network | 7 | 10 | 70 |
Impacts detector operation, prevents data taking, and stops Tier-0 operation |
LHC-OPN / LHC-ONE / GPN | 7 | 10 | 70 |
Impacts detector access, colaboration to cunduct buisness, data processing, and analysis |
Oracle online | 10 | 10 | 100 |
Impacts detector calibration, operation, and data taking |
Oracle offline (inc. streaming) | 7 | 10 | 70 |
Impacts data quality checking, Tier-0 operation, data processing, and analysis |
DB-on-Demand | 10 | 4 | 40 |
Impacts CRIC, VOMS, IAM, data processing, and analysis |
CTA | 4 | 7 | 28 |
Impacts data processing and stops data taking once buffer is fulll |
EOS | 7 | 10 | 70 |
Impacts Tier-0 operation, data quality checking, data processing, and analysis |
FTS | 7 | 7 | 49 |
Impacts RAW data distribution, data processing, and analysis |
Global xrootd redirector | 7 | 7 | 49 |
Impacts data processing and analysis |
Ceph | 4 | 7 | 28 |
Impacts CMSWeb services, and thus data processing and analysis |
CVMFS Stratum-0 | 4 | 7 | 28 |
Impacts software and configuration updates |
CVMFS Stratum-1 | 4 | 7 | 28 |
Impacts software and configuration distribution |
Frontier and Squid | 7 | 10 | 70 |
Impacts calibration/alignment DB access and thus data processing and analysis |
Batch service | 4 | 7 | 28 |
Impacts data quality checking and analysis |
CE | 4 | 4 | 16 |
Impacts Tier-0 operation, data processing, and analysis |
VOMS | 4 | 10 | 40 |
Impacts data distribution, data processing, and analysis |
IAM | 4 | 10 | 40 |
Impacts data distribution, data processing, and analysis |
MyProxy | 10 | 4 | 40 |
Impacts analysis |
VAULT service | 0 | 0 | 0 |
will impact data distribution, data processing, and analysis in the future |
CRIC | 4 | 4 | 16 |
Impacts CMSWeb and IAM permission and site configuration updates |
WAU / WSSA | 0 | 0 | 0 |
|
BDII | 0 | 0 | 0 |
|
MonIT / ElasticSearch / Hadoop | 7 | 7 | 49 |
Impacts data transfer, job, services, and site monitoring |
SAM (ETF, SiteMon) | 7 | 7 | 49 |
Impacts services and site monitoring |
OpenStack/VM service | 7 | 7 | 49 |
Impacts Kubernetes, services, xrootd federation and thus CMSWeb, data processing, and analysis |
OpenShift / K8s | 10 | 7 | 70 |
Impacts IAM in the near future and thus data distribution, data processing, and analysis |
Kubernetes | 10 | 7 | 70 |
Impacts CMSWeb and services operation and thus data processing, and analysis |
Lxplus | 7 | 10 | 70 |
Impacts colaboration to cunduct buisness, service access, software, and analysis developemt |
AFS | 10 | 7 | 70 |
Impacts colaboration to cunduct buisness, secondary services, software, and analysis developemt |
Tier-0 | 10 | 7 | 70 |
Impacts Tier-0 operation, data quality checking |
GitLab | 7 | 7 | 49 |
Impacts software and analysis development, and site configuration updates |
JIRA | 7 | 7 | 49 |
Impacts services operations/maintenance |
Twiki | 7 | 7 | 49 |
Impacts colaboration to cunduct buisness, analysis development |
*.docs.cern.ch | 7 | 7 | 49 |
Impacts services operations/development |
Indico | 7 | 4 | 28 |
Impacts colaboration to cunduct buisness |
Zoom / video conf | 7 | 7 | 49 |
Impacts colaboration to cunduct buisness and detector operations coordination |
Windows terminal service | 0 | 0 | 0 |
|
e-groups | 7 | 7 | 49 |
Impacts CMSWeb and IAM permission updates |
7 | 7 | 49 |
Impacts colaboration to cunduct buisness | |
old SSO / new SSO | 10 | 10 | 100 |
Impacts twiki, Indico, MonIT access and thus the colaboration to cunduct buisness |
CERN phone | 7 | 7 | 49 |
Impacts detector operations and collaboration to cunduct buisness |
Mattermost | 7 | 7 | 49 |
Impacts collaboration to cunduct buisness |
Discourse | 7 | 7 | 49 |
Impacts collaboration to cunduct buisness |
Docker image repository | 4 | 4 | 16 |
Impacts software updates and thus data processing and analysis |
CERNVox | 4 | 1 | 4 |
Impacts analysis |
CodiMD / codimd.web.cern.ch | 0 | 0 | 0 |
used but not critical |
Notifications / notifications.web.cern.ch | 0 | 0 | 0 |
usefull but not critical |
Service | Urgency | Impact | Criticality | Reason |
---|---|---|---|---|
GOCDB | 4 | 4 | 16 |
Impacts site communication and service status updates |
MyOSG | 4 | 4 | 16 |
Impacts site communication and service status updates |
GGUS | 7 | 7 | 49 |
Impacts site communication and thus services/site operation |
Stratum-1 | 4 | 7 | 28 |
Impacts software and configuration distribution |
Accounting Portal | 0 | 0 | 0 |
|
HyperNews | 0 | 0 | 0 |
|
... | 0 |
I | Attachment | History | Action | Size | Date | Who | Comment |
---|---|---|---|---|---|---|---|
xlsx | Critical_Services_Matrix-CMS-input.xlsx | r1 | manage | 14.1 K | 2023-10-25 - 16:36 | StephanLammel | 2023-Oct-25 critical services XLS for the CERN-IT engagement group |