WLCG service criticalities per experiment

This page serves to provide WLCG service criticality input from your experiment, updated after discussions and agreements summarized here.

Please fill out the urgency and impact columns for services that are relevant to your experiment and add services that are missing. The criticality column holds the product of the provided values and is calculated automatically.

Please do not add very generic services like e-mail, web or SSO again, as we know they are critical essentially for everybody and we do not want to dilute the tables with information that does not really help.

Please do not remove services that are irrelevant to your experiment, because the tables provided here will be merged with those of the other experiments and such services may be relevant to them.

For reference, the "old" values are available here.

Impact on operations and/or people

Level Definition
10 ops/VO severely affected
7 ops/VO notably affected
4 ops/VO moderately affected

Urgency levels

Level Definition
10 full impact reached within 6 hours
7 full impact reached within 1 day
4 full impact reached within 2 days
1 full impact reached after 2 days

Criticality of CERN services

Service Urgency Impact Criticality Reason
P5-CC network 7 10
70
Impacts detector operation, prevents data taking, and stops Tier-0 operation
LHC-OPN / LHC-ONE / GPN 7 10
70
Impacts detector access, colaboration to cunduct buisness, data processing, and analysis
Oracle online 10 10
100
Impacts detector calibration, operation, and data taking
Oracle offline (inc. streaming) 7 10
70
Impacts data quality checking, Tier-0 operation, data processing, and analysis
DB-on-Demand 10 4
40
Impacts CRIC, VOMS, IAM, data processing, and analysis
CTA 4 7
28
Impacts data processing and stops data taking once buffer is fulll
EOS 7 10
70
Impacts Tier-0 operation, data quality checking, data processing, and analysis
FTS 7 7
49
Impacts RAW data distribution, data processing, and analysis
Global xrootd redirector 7 7
49
Impacts data processing and analysis
Ceph 4 7
28
Impacts CMSWeb services, and thus data processing and analysis
CVMFS Stratum-0 4 7
28
Impacts software and configuration updates
CVMFS Stratum-1 4 7
28
Impacts software and configuration distribution
Frontier and Squid 7 10
70
Impacts calibration/alignment DB access and thus data processing and analysis
Batch service 4 7
28
Impacts data quality checking and analysis
CE 4 4
16
Impacts Tier-0 operation, data processing, and analysis
VOMS 4 10
40
Impacts data distribution, data processing, and analysis
IAM 4 10
40
Impacts data distribution, data processing, and analysis
MyProxy 10 4
40
Impacts analysis
VAULT service 0 0
0
will impact data distribution, data processing, and analysis in the future
CRIC 4 4
16
Impacts CMSWeb and IAM permission and site configuration updates
WAU / WSSA 0 0
0
BDII 0 0
0
MonIT / ElasticSearch / Hadoop 7 7
49
Impacts data transfer, job, services, and site monitoring
SAM (ETF, SiteMon) 7 7
49
Impacts services and site monitoring
OpenStack/VM service 7 7
49
Impacts Kubernetes, services, xrootd federation and thus CMSWeb, data processing, and analysis
OpenShift / K8s 10 7
70
Impacts IAM in the near future and thus data distribution, data processing, and analysis
Kubernetes 10 7
70
Impacts CMSWeb and services operation and thus data processing, and analysis
Lxplus 7 10
70
Impacts colaboration to cunduct buisness, service access, software, and analysis developemt
AFS 10 7
70
Impacts colaboration to cunduct buisness, secondary services, software, and analysis developemt
Tier-0 10 7
70
Impacts Tier-0 operation, data quality checking
GitLab 7 7
49
Impacts software and analysis development, and site configuration updates
JIRA 7 7
49
Impacts services operations/maintenance
Twiki 7 7
49
Impacts colaboration to cunduct buisness, analysis development
*.docs.cern.ch 7 7
49
Impacts services operations/development
Indico 7 4
28
Impacts colaboration to cunduct buisness
Zoom / video conf 7 7
49
Impacts colaboration to cunduct buisness and detector operations coordination
Windows terminal service 0 0
0
 
e-groups 7 7
49
Impacts CMSWeb and IAM permission updates
e-mail 7 7
49
Impacts colaboration to cunduct buisness
old SSO / new SSO 10 10
100
Impacts twiki, Indico, MonIT access and thus the colaboration to cunduct buisness
CERN phone 7 7
49
Impacts detector operations and collaboration to cunduct buisness
Mattermost 7 7
49
Impacts collaboration to cunduct buisness
Discourse 7 7
49
Impacts collaboration to cunduct buisness
Docker image repository 4 4
16
Impacts software updates and thus data processing and analysis
CERNVox 4 1
4
Impacts analysis
CodiMD / codimd.web.cern.ch 0 0
0
used but not critical
Notifications / notifications.web.cern.ch 0 0
0
usefull but not critical

Criticality of services hosted elsewhere

Service Urgency Impact Criticality Reason
GOCDB 4 4
16
Impacts site communication and service status updates
MyOSG 4 4
16
Impacts site communication and service status updates
GGUS 7 7
49
Impacts site communication and thus services/site operation
Stratum-1 4 7
28
Impacts software and configuration distribution
Accounting Portal 0 0
0
 
HyperNews 0 0
0
 
...    
0
Topic attachments
I Attachment History Action Size Date Who Comment
Unknown file formatxlsx Critical_Services_Matrix-CMS-input.xlsx r1 manage 14.1 K 2023-10-25 - 16:36 StephanLammel 2023-Oct-25 critical services XLS for the CERN-IT engagement group
Edit | Attach | Watch | Print version | History: r14 < r13 < r12 < r11 < r10 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r14 - 2023-11-01 - StephanLammel
 
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