TWiki> EMI Web>EmiSa1>TSA15>TSA15WeeklyTicketStatus>SupportStatusReport220213 (2013-02-22, unknown) EditAttachPDF

Support status report 22-02-2013 

As of 2013-02-22 00:00:55.923265, there are 202 open tickets in EMI SUs, of which:
    4 assigned,
    44 in progress,
    147 on hold,
    0 reopened,
    7 waiting for reply.

The tickets in assigned include:
    
    0 top priority,
    0 very urgent,
    0 urgent,
    4 less urgent.

Assigned ticket detail (per priority):

less urgent :
   (CREAM-BLAH) "CREAM-CE RPM package sets wrong permissions on /var/cream_sandbox" https://ggus.eu/tech/ticket_show.php?ticket=91688
   SLA check: OK (Assigned on: 2013-02-21 13:25:02. To be taken in charge before 2013-03-14 13:25:02)

   (CREAM-BLAH) "CREAMCE probe command line arguments" https://ggus.eu/tech/ticket_show.php?ticket=91683
   SLA check: OK (Assigned on: 2013-02-21 11:06:39. To be taken in charge before 2013-03-14 11:06:39)

   (LFC Development) "Missing LFC tests" https://ggus.eu/tech/ticket_show.php?ticket=91628
   SLA check: OK (Assigned on: 2013-02-19 11:20:47. To be taken in charge before 2013-03-12 11:20:47)

   (CREAM-BLAH) "How to parser old cream glite-blparser-pbs log file to accounting" https://ggus.eu/tech/ticket_show.php?ticket=90224
   SLA check: OK (Assigned on: 2013-02-21 10:16:57. To be taken in charge before 2013-03-14 10:16:57)

Of the 4 less urgent tickets, 0 violate the SLA

Tickets to be discussed:

EGI has added a comment to the following tickets that it expects them to be solved with the first EMI-3 release:

Edit | Attach | Watch | Print version | History: r2 < r1 | Backlinks | Raw View | WYSIWYG | More topic actions
Topic revision: r2 - 2013-02-22 - unknown
 
    • Cern Search Icon Cern Search
    • TWiki Search Icon TWiki Search
    • Google Search Icon Google Search

    EMI All webs login

This site is powered by the TWiki collaboration platform Powered by PerlCopyright &© 2008-2024 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
or Ideas, requests, problems regarding TWiki? use Discourse or Send feedback